Service Catalog

Categories (16)

Assistance with Banner, myState, eForms, Maroon Alert, ITS Billing, DAFVM/CQCS Applications, AiM Facilities Management, Parking Services, AdAstra

Assistance with MSU-inventoried computers and printers.

Assistance with MSU email and calendars for employees and students, mailing lists, mass announcements, instant messaging

Assistance with file storage, file sharing, Active Directory (AD), servers

Assistance with 2 factor authentication (DUO), encryption, quarantined devices, malware, Information Security Training and Firewall Exceptions.

Assistance with Learning Management Systems (Canvas), Classroom Technology, Computer Lab Support, and Attendance Tracking.

Assistance with NetID/NetPassword, ID cards, affiliate access

Links to and issues with MSU-provided software and links to other, useful software. To view instruction guides and troubleshooting steps, please visit our Software category in the Knowledge Base. https://servicedesk.msstate.edu/TDClient/Reques...

Service related to the University VoIP and legacy phones and voicemail systems.

Assistance with training requests and workshops

Assistance with departmental and student organization websites

Assistance with wireless/wired network access, VPN, and network connectivity

Services related to the Meridian campus branch of Information Technology Services.

Assistance with CVM-related requests and issues

Assistance with Housing and Residence Life-related requests and issues

Genetec Access and Surveillance Video Requests

Services (1)

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