Popular Services

Microsoft Office for personally-owned laptop or desktop computers

Report any issues using or configuring student email.

Installation of or issues with the Cisco AnyConnect VPN Client used to connect to the MSU Campus Network. Using the VPN is required for working in some MSU systems from off-campus.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

IBM SPSS is a set of statistical analysis tools.

Request assistance with your NetPassword.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Reporting issues with Employee email (Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Request assistance with your NetID & MSU ID#

This is the Student side for digital test proctoring.

Request antivirus software be installed or report any issues with antivirus software on an MSU-owned computer.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

Capture anything on your screen with the ultimate screen capture tool. With Snagit’s easy-to-use tools, you can quickly create images and videos. Snagit empowers you to communicate efficiently with visuals that give your ideas clarity and help you explain any subject.

This is the Instructor side for creating exams and importing into Canvas.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Request to add, remove, or change Banner Access.

Request website maintenance available to ITS web clients.

Request to have a mass email be sent out to Faculty, Staff, and Students.

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

ESRI-ArcGIS Desktop 10.7

Report any issues you are having with myBanner

Assistance with adding content, grading, quizzes, etc. and for reporting any problems or issues with Canvas