Popular Services

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

IBM SPSS is a set of statistical analysis tools.

ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.

This is the Student side for digital test proctoring.

Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.

Wireless, Ethernet, Telephone, Cable Television, and Access problems.


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.

Microsoft Office for personally-owned laptop or desktop computers

Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.

Request website maintenance available to ITS web clients.

Request to have a mass email be sent out to Faculty, Staff, and Students.

Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.

Request to add, remove, or change Administrative Banner Access.

To get a quote and request phone maintenance.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

Request a new mailing list.

Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.

Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.