Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Microsoft Office for personally-owned laptop or desktop computers
Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.
Request to reset or change the passcode used to access voicemail
Request to add, remove, or change Administrative Banner Access.
*This request has been moved to an eForm.*
Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
For after you have registered for classes. Please read the next page carefully.
Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.
To get a quote and request phone maintenance.
Available for MSU-inventoried computers/devices only.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.