Popular Services

ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Microsoft Office for personally-owned laptop or desktop computers

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

IBM SPSS is a set of statistical analysis tools.

Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives

Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

ArcGIS Pro 2.9

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

This service is for only for questions, modifications, and issues regarding Admin By Request (ABR). Access to ABR is handled in a separate service (see details on full service page).

Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.

Request to add, remove, or change Administrative Banner Access.

Furniture and appliance problems.

Information Security Training is MSU's online training for safe computing.

Wireless, Ethernet, Telephone, Cable Television, and Access problems.


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

Available for MSU-inventoried computers/devices only.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

To request access to a server.

ESRI-ArcGIS Desktop 10.8.1

Request website maintenance available to ITS web clients.

To get a quote and request phone maintenance.

Request or modify a static IP address for a computer, printer, or other device