Popular Services

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals


Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.


Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.


IBM SPSS is a set of statistical analysis tools.


Wireless, Ethernet, Telephone, Cable Television, and Access problems.


Assistance with enrolling in two-factor authentication, adding new devices and reactivating current devices, locked two-factor accounts, and any other questions or issues with setting up and using two-factor authentication.


Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.


Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.


SAS

SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.


Request to add, remove, or change Administrative Banner Access.


Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.


To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.


Request website maintenance available to ITS web clients.


This is the Student side for digital test proctoring.


Request a 2FA token for authenticating without a mobile device.


Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.


Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.


Request assistance with your NetID & MSU ID#


Request a new mailing list.


Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives


Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.