Popular Services
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Microsoft Office for personally-owned laptop or desktop computers
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Used for requesting a new mailing list or Microsoft distribution group.
Request website maintenance available to ITS web clients.
Request to have a firewall exception for a specific URL, IP, or port
Request access to a certain printer or be added to a printing group
Request the installation of Microsoft Office on an MSU-inventoried system.
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request to reset or change the passcode used to access voicemail
*This request has been moved to an eForm.*
Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.
To get a quote and request phone maintenance.
To request a specific report be run and emailed back to the client.