Popular Services
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Used for requesting a new mailing list or Microsoft distribution group.
To get a quote and request phone maintenance.
Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.
To request an activation, deactivation, install, change, move, repair to a data port.
Microsoft Office for personally-owned laptop or desktop computers
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
Request to have a firewall exception for a specific URL, IP, or port
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Replacement MFA token for authenticating with Duo without a mobile device.