Popular Services
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Microsoft Office for personally-owned laptop or desktop computers
To get a quote and request phone maintenance.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Request website maintenance available to ITS web clients.
MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.
Request to forward VoIP phone remotely to another number, request a change to current forwarding settings, or request to forward VoIP voicemail to an email address.
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request access to a certain printer or be added to a printing group
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Request to have a firewall exception for a specific URL, IP, or port
Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.