Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
To get a quote and request phone maintenance.
To request an activation, deactivation, install, change, move, repair to a data port.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Microsoft Office for personally-owned laptop or desktop computers
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request to add, remove, or change Administrative Banner Access.
For after you have registered for classes. Please read the next page carefully.
Request website maintenance available to ITS web clients.
Used for requesting a new mailing list or Microsoft distribution group.
Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Information Security Training is MSU's online training for safe computing.
Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.
Request to reset or change the passcode used to access voicemail
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.