Popular Services

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Microsoft Office for personally-owned laptop or desktop computers

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Report any issues using or configuring student email.

Request assistance with your NetID & MSU ID#

Request to add, remove, or change Banner Access.

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Request website maintenance available to ITS web clients.

Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.

Request assistance with your NetPassword.

Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Report any issues you are having with myBanner

ESRI-ArcGIS Desktop 10.7

Furniture and appliance problems.

This is the Student side for digital test proctoring.


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.

Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.

To request an activation, deactivation, install, change, move, repair to a data port.

Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)

IBM SPSS is a set of statistical analysis tools.