Popular Services

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Microsoft Office for personally-owned laptop or desktop computers

Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

IBM SPSS is a set of statistical analysis tools.

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.

Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.

ArcGIS Pro 2.9

Furniture and appliance problems.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

Request assistance with your NetPassword.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

To get a quote and request phone maintenance.

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.

Request to add, remove, or change Administrative Banner Access.

ESRI-ArcGIS Desktop 10.8.1

Report an issue with Classroom Technology Equipment in an ITS-supported classroom

Request a new mailing list.

Contact information for departmental purchasing of software packages.