Popular Services

ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.


Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals


IBM SPSS is a set of statistical analysis tools.


Wireless, Ethernet, Telephone, Cable Television, and Access problems.


Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.


Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.


Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.


To get a quote and request phone maintenance.


Microsoft Office for personally-owned laptop or desktop computers


Request for removal/deletion of an eForm, approval queue changes, status changes, or moving approval to a different individual


Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.


Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.


Available for MSU-inventoried computers/devices only.


Request access to a certain printer or be added to a printing group


Request assistance with your NetID & MSU ID#


Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.


Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.


Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.


Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.


Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.


Capture anything on your screen with the ultimate screen capture tool. With Snagit’s easy-to-use tools, you can quickly create images and videos. Snagit empowers you to communicate efficiently with visuals that give your ideas clarity and help you explain any subject.