Popular Services
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Microsoft Office for personally-owned laptop or desktop computers
To get a quote and request phone maintenance.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Request to have a firewall exception for a specific URL, IP, or port
Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.
Request to add, remove, or change Administrative Banner Access.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.
Request website maintenance available to ITS web clients.
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Available for MSU-inventoried computers/devices only.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request assistance with your NetPassword.
Request to reset or change the passcode used to access voicemail
Information Security Training is MSU's online training for safe computing.
Report an issue with printing to an MSU-inventoried printer
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
Request for removal/deletion of an eForm, approval queue changes, status changes, or moving approval to a different individual