Popular Services

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals


Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


Wireless, Ethernet, Telephone, Cable Television, and Access problems.


Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.


Request to have a firewall exception for a specific URL, IP, or port


IBM SPSS is a set of statistical analysis tools.


Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.


ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.


To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.


To get a quote and request phone maintenance.


Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.


Request assistance with your NetPassword.


Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.


Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.


Request to add, remove, or change Administrative Banner Access.


Request website maintenance available to ITS web clients.


Report any issues you are having with myBanner


Available for MSU-inventoried computers/devices only.


Microsoft Office for personally-owned laptop or desktop computers


Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.


Request a MFA token for authenticating with Duo without a mobile device.


To request a specific report be run and emailed back to the client.


Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives


MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.