Request assistance with Multi-Factor Authentication (Duo/Microsoft MFA)

Service Overview

Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and and other questions or issues with setting up and using multi-factor authentication. This service covers both the Duo and Microsoft MFA systems.

Before you submit this request, be sure to check out our knowledge base articles that cover the most common MFA questions we see:

Available To

Students, Employees, Affiliates, & Retirees

Getting Started

If you still need help, click the Request Service button on this page. Please provide as many details as possible when making this request so that we can better assist you.

Request Service

Related Articles (1)

Using the Duo Mobile app to log in with multi-factor authentication.


Service ID: 1571
Fri 9/27/19 3:06 PM
Mon 4/8/24 2:22 PM