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Services or Offerings?
Microsoft Office for personally-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Microsoft Office for personally-owned laptop or desktop computers
Microsoft Office for university-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Request the installation of Microsoft Office on an MSU-inventoried system.
Request assistance with Microsoft Teams
  1. Services
  2. Email & Calendar
  3. Instant Messenger Services
Request assistance with instant messaging via Microsoft Teams
Request Microsoft Office installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.
Request assistance with teams in Microsoft Teams
  1. Services
  2. Email & Calendar
  3. Instant Messenger Services
To request team creation or modification.
Request assistance with Two-Factor Authentication (Duo/Microsoft 2FA)
  1. Services
  2. Information Security
  3. Two-Factor Authentication (Duo/Microsoft 2FA)
Assistance with enrolling in two-factor authentication, adding new devices and reactivating current devices, locked two-factor accounts, and any other questions or issues with setting up and using two-factor authentication.
Request assistance with Student email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with Employee email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with OneDrive
  1. Services
  2. File Storage & Servers
Questions and issues related to OneDrive
Request a new computer/device to be set up
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Request assistance with email setup on a mobile device (smartphone, tablet, etc.)
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)
Browsers & Other Software
  1. Services
  2. Software
  3. Other Software
Information about additional web browsers and other useful software.