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Services or Offerings?
Microsoft Office for personally-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Microsoft Office for personally-owned laptop or desktop computers
Request assistance with Employee email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with Microsoft Bookings
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Used for questions, issues, and requests (Reserved name Booking calendar creation, Booking calendar deletion, etc.) regarding Microsoft Bookings.
Request assistance with Multi-Factor Authentication (Duo/Microsoft MFA)
  1. Services
  2. Information Security
  3. Multi-Factor Authentication (Duo/Microsoft MFA)
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Request assistance with OneDrive
  1. Services
  2. File Storage & Servers
Questions and issues related to OneDrive
Request assistance with Student email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request Microsoft Office installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.