Microsoft 365 Email & Calendar

Requests and issues related to Microsoft 365 email such as Outlook & Calendar Issues, Resources, & Primary Address Setup.

Official University Email Address

Each MSU user has an official university email address, netid@msstate.edu, where netid is the user’s network identifier assigned to him/her by the University. For example, John Michael Rackley’s netid is jmr21, so his official university email address is jmr21@msstate.edu. It is important to note that university-generated MSU Announcements and most official university email is sent to this official university email address.

Services (12)

Request assistance with Employee email

Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Request assistance with Student email

Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Request to change your outgoing (From:) email address

Faculty and Staff can request to change the outgoing (From:) email address to their departmental or friendly email address.

Request to create an Exchange Shared Mailbox

Shared mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.

Request/Modify Access to a Shared Mailbox

Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Request/remove a departmental email address

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

Request assistance with an Appointment/Calendar

The University also offers calendar services to Faculty & Staff within Outlook / Exchange.

Request assistance with email setup on a mobile device (smartphone, tablet, etc.)

Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)

Request assistance with Sharing an Exchange Folder

Request assistance with Shared Exchange Folders which allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.

Request assistance with the Mail app on macOS

Requesting assistance with the setup of M365/Outlook email and settings within the Mail app on macOS.

Request to create an Exchange Resource

Shared Exchange/Outlook Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Request an Exchange Account Deletion

Request to have an Exchange account deleted or deactivated.