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Services or Offerings?
Request assistance with Employee email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with Student email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request Microsoft Office installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.
Request to change your outgoing (From:) email address
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Faculty and Staff can request to change the outgoing (From:) email address to their departmental or friendly email address.
Request to create an Exchange Shared Mailbox
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Shared mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.
Request assistance with email setup on a mobile device (smartphone, tablet, etc.)
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)
Request to create an Exchange Resource
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Shared Exchange/Outlook Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.