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Services or Offerings?
Request assistance with Employee email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with Student email
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Request assistance with an Appointment/Calendar
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
The University also offers calendar services to Faculty & Staff within Outlook / Exchange.
Request to create an Exchange Shared Mailbox
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Shared mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.
Request assistance with the Mail app on macOS
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Requesting assistance with the setup of M365/Outlook email and settings within the Mail app on macOS.
Request Microsoft Office installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.
Request assistance with Sharing an Exchange Folder
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance with Shared Exchange Folders which allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.
Request to create an Exchange Resource
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Shared Exchange/Outlook Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.
Report an issue with Phishing/SPAM
  1. Services
  2. Email & Calendar
  3. Spam/Phishing
Report any issues you may encounter with SPAM email such as excessive emails, suspicious emails, etc.
Microsoft Office for university-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Request the installation of Microsoft Office on an MSU-inventoried system.
Request a new computer/device to be set up
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.