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Services or Offerings?
Report an issue with installed software on a lab computer
  1. Services
  2. Instructional Technology
  3. Computer Labs
Report an issue with an installed software package on a lab computer
Request software installation on a classroom lectern PC
  1. Services
  2. Instructional Technology
  3. Classroom Technology
Request software installation on a classroom Lectern PC
Browsers & Other Software
  1. Services
  2. Software
  3. Other Software
Information about additional web browsers and other useful software.
AiM Server / Software Upgrade
  1. Services
  2. Administrative Applications
  3. AiM
Request AiM Server / Software Upgrade
Request Budget Access Software and Icon Installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Budget Software and Icon installation
Request for other software installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only.
Request Adobe Creative Suite, Adobe Acrobat, or other individual Adobe software packages installation
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
  4. Software Install on an MSU-Inventoried System
Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.
Other Third Party Software Systems
  1. Services
  2. Administrative Applications
Services related to Departmental Purchased Systems not listed Individually
Modify AiM Report / Software Maintenance
  1. Services
  2. Administrative Applications
  3. AiM
Request to modify an existing report or make changes to data in the AiM Database
Request assistance with MSU Antivirus
  1. Services
  2. Software
  3. Antivirus
Request antivirus software be installed or report any issues with antivirus software on an MSU-owned computer.
Departmental Purchases
  1. Services
  2. Software
  3. Other Software
Contact information for departmental purchasing of software packages.
Turning Technologies
  1. Services
  2. Instructional Technology
  3. Turning Technologies
Turning Technologies software for Faculty and Staff.
Request BitLocker computer encryption/decryption using MBAM
  1. Services
  2. Information Security
  3. Computer Encryption
Encryption software for Windows.
Request assistance with Webex
  1. Services
  2. Instructional Technology
  3. Webex
Request assistance with Webex Meetings, Training, Events, etc. including setup, audio/video, and installation/use of the desktop software and mobile apps.
Pre-Procurement IT Review
  1. Services
  2. Technology Project & Pre-Procurement Requests
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.