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Services or Offerings?
Faculty and Staff can request to change the outgoing (From:) email address to their departmental or friendly email address.

Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)

Request to have a mass email be sent out to Faculty, Staff, and Students.

Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

Creating and Maintaining Banner Lists

Report any issues you may encounter with SPAM email such as excessive emails, suspicious emails, etc.

To request a specific report be run and emailed back to the client.

Shared email resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Request to forward VoIP phone remotely to another number, request a change to current forwarding settings, or request to forward VoIP voicemail to an email address.

Requesting assistance with the setup of M365/Outlook email and settings within the Mail app on macOS.

Shared Exchange/Outlook Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Shared mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.

Request assistance if you receive notice or feel that your account is compromised.