My Recently Visited Services

Request to have an existing card reader repaired

To request door manager access to be added or removed.

Request for a network printer's (Banner or network) queue be cleared

AiM
Request AiM Server / Software Upgrade

Microsoft Office for personally-owned laptop or desktop computers


Report an issue with Web access to MSU file storage (I: and J: drives)

Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.

Request to have a firewall exception for a specific URL, IP, or port

Installation of or issues with the Cisco AnyConnect VPN Client used to connect to the MSU Campus Network. Using the VPN is required for working in some MSU systems from off-campus.

New card/door access requests should be made to your Building Manager. Use this service if you need additional assistance.

To request paper, toner, or misc. copier supplies.

Request modification of a myBanner Page


Unlocking a BitLocker/MBAM Windows system.

Report any issues using or configuring student email.

For installation of the Cyberscreen & Cyberquery client on your desktop

Assistance with submitting items (assignments, assessments, blogs, journals), accessing courses, reporting problems, etc.

IT Support for CVM

Request antivirus software be installed or report any issues with antivirus software on an MSU-owned computer.

Request the installation of Microsoft Office on an MSU-inventoried system.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Used for requesting access to the Cisco AMP (Advanced Malware Protection) console for Campus IT Administrators

Capture anything on your screen with the ultimate screen capture tool. With Snagit’s easy-to-use tools, you can quickly create images and videos. Snagit empowers you to communicate efficiently with visuals that give your ideas clarity and help you explain any subject.

Request to have an automated attendant created or modified for a phone number