Request assistance if you receive notice or feel that your account is compromised.
Request or modify a static IP address for a computer, printer, or other device
Furniture and appliance problems.
Request to have a firewall exception for a specific URL, IP, or port
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
To request an activation, deactivation, install, change, move, repair to a data port.
Request user management or a configuration change for a departmental VPN
To get a quote and request phone maintenance.
Request or modify a hostname or DNS entry
Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.
Requests to modify card/door access should be made to your Building Manager. Use this service if you need additional assistance.
Report an issue with Classroom Technology Equipment in an ITS-supported classroom
Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network
Information Security Training is MSU's online training for safe computing.
Request that another user be granted access to modify the departmental online directory. This request must come from a current, authorized individual on behalf of the user that needs the access.
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Request assistance with Attendance Tracking.
Reporting if your system is infected with malware (virus, trojan, worm, cryptolocker, etc.)
Request to have your device removed from quarantine for a non-copyright related issue such as malware and unusual network activity.
Request a quote for a new, MSU-inventoried computer, printer, or other piece of equipment
Request to have a card access reader installed
Report an issue with card/door access or a card access reader.
New card/door access requests should be made to your Building Manager. Use this service if you need additional assistance.