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Services or Offerings?
Housing IT Fix-It Ticket
  1. Services
  2. Housing & Residence Life
  3. Housing Fix-It Requests
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Report an issue with a phone line
  1. Services
  2. Telephone
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request assistance with email setup on a mobile device (smartphone, tablet, etc.)
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Request assistance with setting up your MSU email on a mobile device (phone, tablet, or other)
Request to order new residence hall telephone service
  1. Services
  2. Telephone
Request to order new residence hall telephone service. Only students currently living in residence halls are eligible for this service.
Request to create/delete a Personal Long Distance Number (LDS)
  1. Services
  2. Telephone
Request to create or terminate a personal long distance service account.
Request to create/delete Departmental LDS number, travel calling card, or conferencing
  1. Services
  2. Telephone
Request to establish or delete a departmental long distance service, travel calling card, and conferencing request.Note that an LDS number or Calling Card is only needed for use with the legacy telephone system
Request a reset/change to a voicemail passcode
  1. Services
  2. Telephone
Request to reset or change the passcode used to access voicemail
Request new Voicemail Service
  1. Services
  2. Telephone
Request that new voicemail service be set up for a phone line
Create/Modify Automated Attendant
  1. Services
  2. Telephone
Request to have an automated attendant created or modified for a phone number