Requests and issues related to Employee email (Exchange or Office 365) such as Outlook & Calendar Issues, Resources, & Primary Address Setup.

Official University Email Address

Each MSU employee has an official university email address, netid@msstate.edu, where netid is the employee’s network identifier assigned to him/her by the University. For example, John Michael Rackley’s netid is jmr21, so his official university email address is jmr21@msstate.edu. It is important to note that university-generated MSU Announcements and most official university email is sent to the employee’s official university email address.

Services (11)

Report an issue with Employee email

Reporting issues with Employee email (Exchange or Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Request assistance with an Appointment/Calendar

The University also offers calendar services to Faculty & Staff within Outlook / Exchange.

Request to change your outgoing (From:) email address

Faculty and Staff can request to change the outgoing (From:) email address to their departmental or friendly email address

Request to create an Exchange Shared Mailbox

Shared Mailboxes allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.

Request/Modify Access to an Exchange Shared Mailbox

Shared Exchange Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Request/remove a departmental email address

Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.

Request assistance with Exchange Email Setup on a mobile device (smartphone, tablet, etc.)

Request assistance with setting up your employee email (Exchange account) on a mobile device (phone, tablet, or other)

Request assistance with Sharing an Exchange Folder

Request assistance with Shared Exchange Folders which allow Faculty & Staff to communicate in a shared location via Outlook/Exchange.

Request assistance with Mac Mail on macOS (OS X)

Requesting assistance with the setup of Exchange and settings within Mac Mail on MacOS X.

Request to create an Exchange Resource

Shared Exchange Resources allow a group or department to have a separate email account to view and reply to emails without using their own email address. This also includes a shared Calendar.

Request an Exchange Account Deletion

Request to have an Exchange account deleted or deactivated.