My Recently Visited Services
Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.
Request software installation on a classroom Lectern PC
Report an issue with the classroom Attendance Tracking system
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Available for MSU-inventoried systems only.
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Microsoft Office for personally-owned laptop or desktop computers
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Request to have a Bomgar account created for secure remote connection to support users or access endpoints.
Request assistance with your NetID & MSU ID#
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Request to add, remove, or change Administrative Banner Access.
Filelocker allows you to share files with other people both inside and outside of Mississippi State University. It is a temporary and secure storage system for sharing files and data.
Request a modification to an Admin Banner Process, Report, or Admin Page. Changes are subject to approval.
Request to have an SSL certificate generated or updated for a web server.
Report an Information Security incident.
This service is for only for questions, modifications, and issues regarding Admin By Request (ABR). Access to ABR is handled in a separate service (see details on full service page).
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching