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Request assistance with your NetPassword.

Available for MSU-inventoried computers/devices only.

Microsoft Office for personally-owned laptop or desktop computers

Encrypting your Mac/PC hard drive with WinMagic will increase security in the event that the Mac is stolen or misplaced.

New card/door access requests should be made to your Building Manager. Use this service if you need additional assistance.

Request software installation on a classroom Lectern PC

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, receiving calls from wrong number, etc.

Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.

To request access to a server.

Request new myBanner functionality

Services related to Departmental Purchased Systems not listed Individually

Request a new mailing list.

Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network


Unlocking a BitLocker/MBAM Windows system.

This is the Student side for digital test proctoring.

To request Install/Change/Repair of a fiber optic line.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Request new myState functionality

Request assistance with downloading, installing, or connecting via the Cisco AnyConnect VPN client

Installation of the VPN Client to link to the MSU Campus Network. Required for working in some systems from off campus.

Reporting if your system is infected with malware (virus, trojan, worm, cryptolocker, etc.)

For contact information on purchasing software packages for your Department.


To request an activation, deactivation, install, change, move, repair to a data port.