Popular Services

Microsoft Office for personally-owned laptop or desktop computers

This is the Student side for digital test proctoring.

Report any issues using or configuring student email (BullyMail)

Reporting issues with Employee email (Exchange or Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Furniture and appliance problems.

Installation of the VPN Client to link to the MSU Campus Network. Required for working in some systems from off campus.

IBM SPSS is a set of statistical analysis tools.


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

Request to have an Exchange account deleted or deactivated.

Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Request assistance with your NetPassword.

Request to add, remove, or change Banner Access.

This is the Instructor side for creating exams and importing into myCourses.

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Request the installation of Microsoft Office on an MSU-inventoried system.

Available for MSU-inventoried computers/devices only.

Report an issue with Classroom Technology Equipment in an ITS-supported classroom

Wireless, Ethernet, Telephone, Cable Television, and Access problems.

Request website maintenance available to ITS web clients.

Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.