Popular Services
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Request assistance, report issues, or ask questions regarding Student email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Request assistance with your NetPassword.
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and any other questions or issues with setting up and using multi-factor authentication.
Request assistance, report issues, or ask questions regarding Employee email (Microsoft 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request or modify a static IP address for a computer, printer, or other device. This includes access for Remote Desktop Access.
To get a quote and request phone maintenance.
Request to add, remove, or change Administrative Banner Access.
Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.
Available for MSU-inventoried computers/devices only.
To request an activation, deactivation, install, change, move, repair to a data port.
Microsoft Office for personally-owned laptop or desktop computers
Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.
MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.