Popular Services

Microsoft Office for personally-owned laptop or desktop computers

Installation of or issues with the Cisco AnyConnect VPN Client used to connect to the MSU Campus Network. Using the VPN is required for working in some MSU systems from off-campus.

SAS

SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

Furniture and appliance problems.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Request antivirus software be installed or report any issues with antivirus software on an MSU-owned computer.

Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Reporting issues with Employee email (Exchange or Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Request website maintenance available to ITS web clients.

Report an issue with Classroom Technology Equipment in an ITS-supported classroom

IBM SPSS is a set of statistical analysis tools.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Request assistance with your NetPassword.

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.

This is the Instructor side for creating exams and importing into Canvas.

Report any issues you are having with myBanner

Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.

To request an activation, deactivation, install, change, move, repair to a data port.

Request assistance with your NetID & MSU ID#

Request to add, remove, or change Banner Access.