Popular Services

Microsoft Office for personally-owned laptop or desktop computers

Installation of or issues with the Cisco AnyConnect VPN Client used to connect to the MSU Campus Network. Using the VPN is required for working in some MSU systems from off-campus.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Reporting issues with Employee email (Exchange or Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Request assistance with your NetPassword.

Furniture and appliance problems.

Request to add, remove, or change Banner Access.

IBM SPSS is a set of statistical analysis tools.

Request website maintenance available to ITS web clients.

Available for MSU-inventoried computers/devices only.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.

Report any issues using or configuring student email (BullyMail)

Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

ArcGIS Software - ESRI 10.5.1

For contact information on purchasing software packages for your Department.

Capture anything on your screen with the ultimate screen capture tool. With Snagit’s easy-to-use tools, you can quickly create images and videos. Snagit empowers you to communicate efficiently with visuals that give your ideas clarity and help you explain any subject.

Used for requesting access in Siteimprove to certain websites.

SAS

SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

Request the installation of Microsoft Office on an MSU-inventoried system.