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Microsoft Office for personally-owned laptop or desktop computers

Furniture and appliance problems.

IBM SPSS is a set of statistical analysis tools.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

Request assistance with your NetPassword.

Request website maintenance available to ITS web clients.

Request to add, remove, or change Banner Access.

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, receiving calls from wrong number, etc.

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

Faculty and Staff are provided with a email address, however you can also have a departmental email alias such as

This is the Student side for digital test proctoring.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

For assistance with the grade center, content building, SafeAssign, running reports, copying course content, grouping courses, making courses available, and other items.

Installation of the VPN Client to link to the MSU Campus Network. Required for working in some systems from off campus.

Mathematica seamlessly integrates a numeric and symbolic computational engine: graphics systems, and advanced connectivity to other applications.

Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.

Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network

Request to have the storage drive of an MSU-inventoried computer cleared of all data.

For contact information on purchasing software packages for your Department.

Request a 2FA token for authenticating without a mobile device.

Requesting non-Banner courses is now done via eForms. Please use the link in this service to be taken to the appropriate eForm.

Request the installation of Microsoft Office on an MSU-inventoried system.

Available for MSU-inventoried systems only. Includes Access, Excel, Outlook, Word, etc.