Popular Services

Microsoft Office for personally-owned laptop or desktop computers

Request antivirus software be installed or report any issues with antivirus software on an MSU-owned computer.

Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching

Request to add, remove, or change Banner Access.

Installation of or issues with the Cisco AnyConnect VPN Client used to connect to the MSU Campus Network. Using the VPN is required for working in some MSU systems from off-campus.

Reporting issues with Employee email (Exchange or Office 365), the Outlook desktop application, or the Outlook Web App/Outlook on the Web

Report any issues you are having with myBanner

IBM SPSS is a set of statistical analysis tools.

Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.

Available for MSU-inventoried computers/devices only.

Faculty and Staff are provided with a netid@msstate.edu email address, however you can also have a departmental email alias such as bullybulldog@its.msstate.edu.

Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.

Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals

Request website maintenance available to ITS web clients.

MATLAB® is a high-level language and interactive environment that enables users to perform computationally intensive tasks.

Report any issues using or configuring student email (BullyMail)

Request assistance with your NetPassword.


SAS is a statistical package with analytical solutions ranging from simple statistics to advanced data mining solutions.

To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.

Available for MSU-inventoried systems only. Includes Adobe Acrobat, Illustrator, InDesign, Photoshop, Premier Pro, Dreamweaver, Audition, PageMaker, etc.

Request assistance with Adding or Managing Two-Factor Authentication devices.

Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives

Powerful, yet easy-to-use, Camtasia helps you create professional videos without having to be a video pro. Easily record your on-screen activity or import HD camera video, customize and edit content and share your videos with viewers on nearly any device.

This is the Student side for digital test proctoring.

ArcGIS 10.7 and ArcGIS Pro 2.3