What is eduroam?
MSU uses the eduroam service for wireless internet connectivity across campus. The eduroam (education roaming) service, developed for the international research and education community, is a secure, worldwide wireless network access system that allows students, faculty, and staff from participating institutions to access the Internet when visiting other participating institutions. With eduroam, you can connect to the network at other member institutions using your MSU credentials (netid@msstate.edu & NetPassword). Wireless network connectivity is available across the majority of campus buildings and many outdoor areas.
How do I connect?
All currently enrolled students and active employees should be able to log in and use the eduroam network on their computers, smartphones, and tablets using their netid@msstate.edu email address and NetPassword. See below for device-specific instructions. Alternatively, there is another method for connecting to eduroam using the eduroam CAT (Configuration Assistant Tool) which provides a custom installer configured specifically for MSU. Instructions for using this method to connect can be found in the eduroam CAT (Configuration Assistant Tool) category or under the Related Articles section on this page.
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Windows 10 & 11 computers
1. Click the Network icon in your taskbar (it will look like a globe, computer, or 4 bars depending on if you are already connected to another network).
2. Select eduroam.
3. Enter your netid@msstate.edu email address as the username and your NetPassword as the password, then click Connect.
4. You should now be connected to the eduroam wireless network!
macOS computers
1. Click the wireless network icon in the menu bar.
2. Select eduroam.
3. Enter your netid@msstate.edu email address as the Account Name and your NetPassword as the Password, then click Ok.
4. Click Continue at the Verify Certificate prompt.
5. You should now be connected to the eduroam wireless network!
Android devices (smartphones, tablets including Amazon Kindles, etc.) and Chromebooks
1. Open the Settings app.
2. Tap Wi-Fi.
3. Tap eduroam.
4. Configure the following settings (Note: they may be in a different order depending on your device):
EAP Method: PEAP
Phase 2 Authentication: MSCHAPV2
CA Certificate: Don't validate (see note)
Note: If connecting a Google Pixel device or other Android device that requires a domain, please use the following settings for CA Certificate and Domain:
CA Certificate: Use System Certificate
Domain (only if required): radius.its.msstate.edu
Username: (enter your netid@msstate.edu email address)
Anonymous identity: (Leave blank)
Password: (enter your NetPassword)
5. Tap Connect.
6. You should now be connected to the eduroam wireless network!
iOS devices (iPhone, iPad)
1. Open the Settings app.
2. Tap Wi-Fi.
3. Tap the eduroam network.
4. Enter your netid@msstate.edu email address as the username and your NetPassword as the password, then tap Connect.
5. Tap Trust at the Certificate prompt for radius.its.msstate.edu.
6. You should now be connected to the eduroam wireless network!
Ubuntu and Ubuntu-based Linux Devices
- Click on the down arrow in the top right corner.
- Click on Wifi Not Connected.
- Click on Select Network.
- Select eduroam and click Connect.
- Configure the following Authentication settings:
- Wi-Fi security: WPA and WPA2 Enterprise
- Authentication: Protected EAP (PEAP)
- Anonymous identity: [Leave this blank]
- Domain (if requested): radius.its.msstate.edu
- CA Certificate: [Leave this blank]
- Check the box next to ‘No CA certificate is required’
- PEAP version: Automatic
- Inner authentication: MSCHAPv2
- Username: netid@msstate.edu
- Password: Your NetPassword
- Click Connect. Depending on the version, a window may appear asking for your NetPassword again.
- Once connected, you should see a checkmark next to the eduroam network.
Note: For any Debian-based distribution, the above Authentication settings should work. They may work for any non-Debian distributions. The guide was written based on Ubuntu 20.04 LTS.
Troubleshooting tips
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Resync your NetPassword
Sometimes a password sync is necessary to log in to the eduroam network. Follow the steps below to resync your NetPassword:
- Go to netpassword.msstate.edu/change.
- Enter your NetID and current NetPassword, then click Login.
- Enter that same NetPassword in both fields, then click Submit.
- Wait 5 minutes, then try logging in to eduroam again.
Turn off Randomized MAC/Private Address (iOS and Android)
This is a new security feature in some versions of iOS and Android which can interfere with connecting to eduroam. Follow the steps below to turn it off:
iOS
- Open the Settings app, tap Wi-Fi.
- Tap the i icon next to eduroam.
- Toggle Private Address off.
- Try connecting to eduroam again.
Android
- Open the Settings app, tap Wi-Fi.
- Tap eduroam, configure the settings listed in the Android section above in step 4.
- Tap MAC address type (it may be located under an "Advanced" dropdown) and select the Phone MAC option.
- Tap connect to try connecting to eduroam again.
Remove existing eduroam saved network
If you have previously connected to eduroam and are now having trouble connecting at MSU, you may need to remove the saved network first. Follow the steps below to remove eduroam from your device:
Windows 10
- Click the Network icon in your taskbar.
- Right click on eduroam, then click Forget.
- Try connecting to eduroam again.
macOS
- Open System Preferences, then click Network.
- Click Wi-Fi, then click Advanced....
- Select eduroam in the Preferred Networks list, then click the - (minus) button to remove it.
- Click OK, then click Apply.
- Try connecting to eduroam again.
Android
- Open the Settings app, then tap Wi-Fi.
- Tap eduroam, then tap Forget.
- Try connecting to eduroam again.
iOS
- Open the Settings app, then tap Wi-Fi.
- Tap the i icon next to eduroam, tap Forget This Network, then tap Forget.
- Try connecting to eduroam again.
Remove the saved eduroam profile from another institution (macOS and iOS)
If you've previously used eduroam at an institution that required you to install a device profile to connect, follow the steps below to remove it:
macOS
- Open System Preferences.
- Click Profiles, select the eduroam profile, click the - (minus) button, then click Remove. Enter your computer password, if prompted.
- Try connecting to eduroam again.
iOS
- Open the Settings app.
- Tap General, scroll down to and tap Profiles.
- Tap eduroam, tap Remove Profile, enter your passcode, then tap Remove.
- Try connecting to eduroam again.
If you're still having issues connecting and need assistance, please Contact the ITS Service Desk or put in a Request assistance with getting your devices set up on wireless ticket.
What if I am not an enrolled student or active employee?
ITS provides a guest wireless connection for visitors and guests on campus with the msuguest network. This is a restricted network and does not have access to all campus resources. This password is changed daily and is only available for full-time employees and other specific users (look up the current password at its.msstate.edu/msuguest). The password is also available at the Guest Services desk at the Colvard Student Union and the coffee shop at Barnes and Noble.
What if my device does not support connecting to eduroam?
For devices that are unable to use the eduroam network, ITS provides the msu3 network. This would include game consoles (Playstation, Xbox, Nintendo systems), smart speaker systems (Amazon Alexa), e-Readers (some Kindles, Nook), and smart TVs/streaming devices (AppleTV, Roku, Amazon Firestick, etc.). Please note that your mobile device will need to be on the same network (msu3) in order to communicate with the other device. Also, not all devices are guaranteed to work with this network, but most do. See the article below for instructions on connecting to msu3.
How to set up your devices on msu3 (wireless network for gaming systems, streaming systems, smart devices, etc.)
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