Assistance with enrolling in multi-factor authentication, adding new devices and reactivating current devices, locked multi-factor accounts, and and other questions or issues with setting up and using multi-factor authentication. This service covers both the Duo and Microsoft MFA systems.
Before you submit this request, be sure to check out our knowledge base articles that cover the most common MFA questions we see:
Students, Employees, Affiliates, & Retirees
If you still need help, click the Request Service button on this page. Please provide as many details as possible when making this request so that we can better assist you.