O365 Email - Setting up two-factor authentication using Microsoft 2FA for non-Duo users

When accessing O365 email for non-Duo users, you may be prompted to add two-factor authentication to better protect your account. Information on how to set up Microsoft two-factor authentication with your account is below.


Watch this instructional video from Microsoft to see the step-by-step, two-factor setup process. (Start at 1:10 in the video)


1. Visit outlook.msstate.edu in a web browser.

2. On the Sign in screen, enter your netid@msstate.edu email address, then click Next.

Screenshot for Step 2 showing the sign in screen


3. On the Enter Password screen, enter your NetPassword.

Screenshot for step 3 showing the Enter password screen


4. On the More information required screen, click Next.

Screenshot of Step 4 showing the More information required screen


5. On the Additional security verification screen, do the following:

  • For Step 1: How should we contact you?, choose Mobile app (ITS STRONGLY recommends this option).
  • For How do you want to use the mobile app?, choose Receive notifications for verification (This is the easiest option. You will receive a notification on your device which you can tap to confirm your login).
  • Click Set up.

Screenshot for step 5 showing the additional security verification screen settings


6. On the Configure mobile app screen, you will see instructions and a QR code used for setting up your MSU O365 email account with the Microsoft Authenticator app.

1.Download and install the Microsoft Authenticator app from the App/Play Store on your device.


2. Open the app (Allow notifications, if prompted), tap Add Account, then choose Work or school account.

Screenshot for step 6 showing adding an account to the Microsoft Authenticator App


3. If prompted, allow camera access, then scan the QR code displayed on your screen with your device.  Click Next.

Screenshot for step 6 showing the configure mobile app screen


7. On the Additional security verification, Step 1: How should we contact you? screen, "Mobile app has been configured for notifications and verification codes" is displayed. Click Next.


8. On the Step 2: Let's make sure that we can reach you on your Mobile App device screen, Microsoft will send a notification to your device. Tap the notification on your device or open the Microsoft Authenticator app and tap to Approve the sign-in.

Screenshot for step 8 showing the Microsoft step 2 screen


Screenshot for step 8 showing the approve sign-in prompt on a mobile device


9. On the Step 3: In case you lose access to the mobile app screen, enter your mobile phone number, then click Next.

Screenshot for step 9 showing the prompt to enter a phone numbr in case you lose access to the mobile app


10. On the Step 4: Keep using your existing applications screen, click Done.

Screenshot for step 10 showing the keep using your existing applications screen


You've now successfully set up Microsoft two-factor authentication with your MSU O365 email account!

Using Microsoft 2FA when logging in to your O365 email account

Once enrolled in Microsoft 2FA, when you log in to your O365 email account, you will be required to tap Approve on the Approve sign-in prompt on your device.

1. Visit outlook.msstate.edu, then log in using your netid@msstate.edu and NetPassword.

2. Microsoft will send a sign-in request notification to your device.

Screenshot for step 2 showing Microsoft sending an approval request to your device

3. On your device, tap Approve on the notification to allow the sign-in attempt.

Screenshot for step 3 showing the approve sign in prompt on your device

4. You will then be signed-in to your O365 email account successfully!




Article ID: 1594
Wed 6/12/19 12:31 PM
Tue 6/18/19 4:19 PM