O365 Email - Setting up two-factor authentication using Microsoft 2FA for non-Duo users

When accessing O365 email for non-Duo users, you may be prompted to add two-factor authentication to better protect your account. Information on how to set up Microsoft two-factor authentication with your account is below.


Video:

Watch this instructional video from Microsoft to see the step-by-step, two-factor setup process. (Start at 1:10 in the video)


Steps:

1. Visit outlook.msstate.edu in a web browser.

2. On the Sign in screen, enter your netid@msstate.edu email address, then click Next.

Screenshot for Step 2 showing the sign in screen

 

3. On the Enter Password screen, enter your NetPassword.

Screenshot for step 3 showing the Enter password screen

 

4. On the More information required screen, click Next.

Screenshot of Step 4 showing the More information required screen

 

5. On the Additional security verification screen, for Step 1: How should we contact you?, choose one of the following options:

Click each section title to expand/collapse that section

1. For How do you want to use the mobile app?, choose Receive notifications for verification (This is the easiest option. You will receive a notification on your device which you can tap to confirm your login).

2. Click Set up.

Screenshot for step 5 showing the additional security verification screen settings

 

3. On the Configure mobile app screen, you will see instructions and a QR code used for setting up your MSU O365 email account with the Microsoft Authenticator app.

1.Download and install the Microsoft Authenticator app from the App/Play Store on your device.

 

2. Open the app (Allow notifications, if prompted), tap Add Account, then choose Work or school account.

Screenshot for step 6 showing adding an account to the Microsoft Authenticator App

 

3. If prompted, allow camera access, then scan the QR code displayed on your screen with your device.  Click Next.

Screenshot for step 6 showing the configure mobile app screen

 

4. On the Additional security verification, Step 1: How should we contact you? screen, "Mobile app has been configured for notifications and verification codes" is displayed. Click Next.

 

5. On the Step 2: Let's make sure that we can reach you on your Mobile App device screen, Microsoft will send a notification to your device. Tap the notification on your device or open the Microsoft Authenticator app and tap to Approve the sign-in.

Screenshot for step 8 showing the Microsoft step 2 screen

 

Screenshot for step 8 showing the approve sign-in prompt on a mobile device

 

10. On the Step 3: In case you lose access to the mobile app screen, enter your mobile phone number, then click Next.

Screenshot for step 9 showing the prompt to enter a phone numbr in case you lose access to the mobile app

1. For Method, choose Send me a code by text message. Enter your mobile phone number in the text box. Click Next.

 

2. On your mobile phone, you will receive a verification code via text message. Enter this verification code in the text box. Click Verify.

1. For Method, choose Call Me. Enter your phone number into the text box. Click Next.

 

2. You will receive a phone call on your phone. Answer it, then press the "#" key to verify the account, when prompted.

6. On the Step 4: Keep using your existing applications screen, click Done.

Screenshot for step 10 showing the keep using your existing applications screen

 

You've now successfully set up Microsoft two-factor authentication with your MSU O365 email account!


Using Microsoft 2FA when logging in to your O365 email account

1. Visit outlook.msstate.edu, then log in using your netid@msstate.edu and NetPassword.

2. You will be prompted to verify your identity using whichever two-factor authentication method you set up:

Click each section title to expand/collapse that section

1. Microsoft will send a sign-in request notification to your device.

Screenshot for step 2 showing Microsoft sending an approval request to your device

2. On your device, tap Approve on the notification to allow the sign-in attempt.

Screenshot for step 3 showing the approve sign in prompt on your device

1. Microsoft will send a text message with a verification code to your mobile phone. Enter the code in the text field provided, then click Verify.

1. Microsoft will call your phone.

2. Once you've answered the call, press "#" to verify.

3. You will then be signed-in to your O365 email account successfully!

If you get a new mobile device?

If you get a new mobile device, your MS 2FA account will need to be reset. You may open a Service Request to have the MS 2FA account reset. Once your account is reset, the next Microsoft application that you use will received the enrollment page.

Details

Article ID: 1594
Created
Wed 6/12/19 12:31 PM
Modified
Thu 9/26/19 11:29 AM