Skip to Knowledge Base content

Two-Factor Authentication: How to generate a Two-Factor Passcode

What is the purpose of a two-factor passcode?
Consider the scenario where you have enrolled in two-factor authentication and registered your smartphone as your second factor device.  You come to the office ready to go to work, but then you realize you left your smartphone at home.  In that scenario, you can generate a passcode that you can use for up to 24 hours in lieu of your second factor device.  A passcode can also come in handy when you buy a new smartphone to replace your old one.  Since your old phone is no longer operational, you will need a passcode so that you can login to duo.msstate.edu to add your new mobile device and remove your old device.

How do I generate a two-factor passcode?

  1. Point your web browser to http://2fa.msstate.edu
  2. Click Generate a Two-Factor Authentication Passcode under Two-Factor Maintenance
  3. Enter your NetID/NetPassword and click Login
  4. Enter your Birth Date and MSU ID Number or Social Security Number and click Submit
  5. Enter the answer to your security question and click Submit
  6. Your passcode will be displayed

How do I login using a two-factor passcode?
When you login to an MSU system such as Banner, you will enter your NetID and NetPassword as usual, and then a Duo screen will appear.  The screen has two options Send Me a Push and Enter a Passcode.  Instead of clicking Send Me A Push as you normally would do, click Enter a Passcode.  Then enter the passcode that you generated earlier and click Log In.   You should now be logged in.

Details

Article ID: 1204
Created
Fri 3/2/18 3:06 PM
Modified
Wed 10/31/18 11:26 AM