Search26 Results
- Services
- Wireless, Network, & Internet Access
- Wired Network Access
- Services
- Computer & Printer Services
- Printing Support
Request for a network printer's (Banner or network) queue be cleared
- Services
- Computer & Printer Services
- Computer & Device Support
Network cables and other misc. hardware requests
- Services
- Wireless, Network, & Internet Access
- Wireless Network Access
Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.
- Services
- File Storage & Servers
- I:/J: Drive (User directories)
Request to have a deleted file or folder on a network drive restored
- Services
- File Storage & Servers
- I:/J: Drive (User directories)
Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives
- Services
- Computer & Printer Services
- Printing Support
Request for a Banner, network, or local printer be set up
- Services
- Wireless, Network, & Internet Access
- Wireless Network Access
Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network
- Services
- Wireless, Network, & Internet Access
- Wireless Network Access
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
- Services
- Information Security
- Network Quarantine
Request to have your device removed from quarantine for a non-copyright related issue such as malware and unusual network activity.
- Services
- Software
- Cisco AnyConnect VPN Client
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
- Services
- Computer & Printer Services
- Mac/Apple Hardware Support
MSU has a certified Apple Hardware Support Center. Request for a hardware upgrade for an Apple system can be made by students, faculty, and staff. Existing Mac system hardware includes, but is not limited to, RAM(memory), hard drive or solid state drive, monitor, graphics card, and network card.
- Services
- Information Security
- Network Quarantine
- Services
- Computer & Printer Services
- Printing Support
Request access to a certain printer or be added to a printing group
- Services
- Wireless, Network, & Internet Access
- Cisco AnyConnect VPN
Request user management or a configuration change for a departmental VPN