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Services or Offerings?
Request assistance with your NetID or MSU ID#
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance with your NetID & MSU ID#
Request/remove a departmental email address
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.
Not finding what you're looking for?
  1. Services
  2. None
Use this service if you are unable to find what you are looking for using the Knowledge Base, Service Catalog, or by searching
Submit a ticket (No login required)
  1. Services
  2. ITS Only
Request assistance with Microsoft Teams
  1. Services
  2. Email & Calendar
  3. Instant Messenger Services
Request assistance with instant messaging via Microsoft Teams
Request assistance with teams in Microsoft Teams
  1. Services
  2. Email & Calendar
  3. Instant Messenger Services
To request team creation or modification.
Request/Revoke/Renew Affiliate Access
  1. Services
  2. NetID, Accounts, & Access Management
  3. Affiliate Access
*This request has been moved to an eForm.*

Request MSU access for those that are affiliated by the University, but are not students nor paid by the University.
Request to change your outgoing (From:) email address
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Faculty and Staff can request to change the outgoing (From:) email address to their departmental or friendly email address.
Report an issue with logging into a lab computer
  1. Services
  2. Instructional Technology
  3. Computer Labs
Report an issue with logging into a lab computer
Request assistance with a compromised account
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance if you receive notice or feel that your account is compromised.
Request access to Information Security Training
  1. Services
  2. Information Security
  3. Information Security Training
Information Security Training is MSU's online training for safe computing.
Request a change in owner/webmaster for a website
  1. Services
  2. Web Services
  3. Departmental Website
  4. Website Access
Request a change to the owner or webmaster for a university/departmental website.
Request Virtual Server Maintenance
  1. Services
  2. File Storage & Servers
Request to create or delete a virtual server account or request an increase in disk space for a virtual server
Request access to a website
  1. Services
  2. Web Services
  3. Departmental Website
  4. Website Access
Request access to the content management system for an existing web site or to data being collected from a form or application
Request a Distance Education ID Card
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
For after you have registered for classes. Please read the next page carefully.