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Services or Offerings?
Report an issue with an ID Card
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
ID Card Issues
Request assistance with your NetID or MSU ID#
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance with your NetID & MSU ID#
Request an off-campus employee ID card
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
Request an off-campus employee ID card.
Request for Camp ID cards/bands
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
Request for Camp ID cards/bands
Report an issue with the Campus ID Card Upload Portal
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
Report any problems with uploading a photo to or accessing the Campus ID Card upload portal.
Request a Distance Education ID Card
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
For after you have registered for classes. Please read the next page carefully.
Request assistance with your MSU profile photo
  1. Services
  2. Administrative Applications
  3. Banner
  4. myBanner
Request assistance with having your business or ID card photo displayed on your profile on various MSU systems and services.
Report an issue with a phone line
  1. Services
  2. Telephone
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Microsoft Office for personally-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Microsoft Office for personally-owned laptop or desktop computers
Request assistance with Two-Factor Authentication (Duo/Microsoft 2FA)
  1. Services
  2. Information Security
  3. Two-Factor Authentication (Duo/Microsoft 2FA)
Assistance with enrolling in two-factor authentication, adding new devices and reactivating current devices, locked two-factor accounts, and any other questions or issues with setting up and using two-factor authentication.
Computer Labs & Printers
  1. Services
  2. Housing & Residence Life
For information on computer labs, lab printing, and to report an issue with a computer lab/printer.
Departmental Purchases
  1. Services
  2. Software
  3. Other Software
Contact information for departmental purchasing of software packages.
Banner Email List
  1. Services
  2. Administrative Applications
  3. Banner
Creating and Maintaining Banner Lists
Request BitLocker computer encryption/decryption using MBAM
  1. Services
  2. Information Security
  3. Computer Encryption
Encryption software for Windows.
Request Apple computer encryption/decryption using FileVault
  1. Services
  2. Information Security
  3. Computer Encryption
Encryption/decryption solution for Apple computers.