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Services or Offerings?
Report an issue with the J: Drive
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Report an issue with connecting to, accessing, or using the J: Drive (COMMON directory)
Report an issue with the I: Drive
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Report an issue with connecting to, accessing, or using the I: Drive (HOME directory)
Report an issue with wireless (WiFi) internet connectivity
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wireless Network Access
Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.
Request/remove a departmental email address
  1. Services
  2. Email & Calendar
  3. Microsoft 365 Email & Calendar
Requesting/removing a departmental alias which is connected to the same inbox as your netid@msstate.edu address.
Request assistance with Cisco AnyConnect VPN
  1. Services
  2. Software
  3. Cisco AnyConnect VPN Client
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request assistance with getting your devices set up on wireless (WiFi)
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wireless Network Access
Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network
Get the wireless Guest Password of the day
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wireless Network Access
Retrieve the Guest Password for the msuguest wireless network. This is only available for MSU employees or authorized individuals
Microsoft Office for personally-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Microsoft Office for personally-owned laptop or desktop computers
Housing IT Fix-It Ticket
  1. Services
  2. Housing & Residence Life
  3. Housing Fix-It Requests
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Request a new computer/device to be set up
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.
Request to have your Ethernet wall port enabled after quarantine
  1. Services
  2. Information Security
  3. Network Quarantine
Request assistance with Web Administration
  1. Services
  2. Web Services
  3. Student Organization Website
To assist web admins for MSU websites
ESRI - ArcGIS Pro
  1. Services
  2. Software
  3. Geospatial Software
Browsers & Other Software
  1. Services
  2. Software
  3. Other Software
Information about additional web browsers and other useful software.