Installation Instructions - Adobe CC desktop app
To get started, first you need to download and install the Creative Cloud desktop application. This application is where you can manage and share any assets you've created and stored to the Cloud as well as download and install the individual Creative Cloud products (Photoshop, Indesign, Illustrator, etc.).
- Visit the Adobe CC desktop application download website; your download should begin immediately.
Note: You may be prompted to choose where to save the file or to give permission to download.
- Launch the downloaded file, then follow the onscreen instructions to complete the installation.
Refer to the How to download the Creative Cloud desktop app article on Adobe.com for additional information.
Select and install Creative Cloud apps
Now that you've downloaded and installed the Creative Cloud desktop application, you can download/install as many or as few Adobe CC applications to your computer as you would like.
- Open the Adobe Creative Cloud app. You will be automatically prompted to sign in.
- Enter your netid@msstate.edu in the email address field and select Continue.
- If you see a screen asking you to select an account, select the "Company or School" option.
- You will be redirected to a Microsoft sign in page. Enter your NetPassword, click/tap Sign In, then authenticate with Duo, if prompted.
- You will now be successfully signed in. (You can also refer to the Signing in to Adobe Creative Cloud with Your MSU account article for detailed sign in instructions.)
- From the Apps tab, choose the application(s) you would like to install on your computer, and click its Install button.
Frequently Asked Questions
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How do I install Adobe Creative Cloud?
Who is eligible for Adobe Creative Cloud?
The following groups are eligible to purchase an Adobe Creative Cloud license under MSU's Adobe Creative Cloud Enterprise Term License Agreement (ETLA):
- Currently enrolled MSU students on all campuses
- Current Faculty or Staff
How do I purchase Adobe CC?
Can I install Adobe CC on more than 1 device?
An MSU Adobe Creative Cloud ETLA license can be used to run the Adobe CC desktop applications simultaneously on a maximum of two computers. There is no device limit on the usage of Adobe CC mobile applications.
What is the cost of an Adobe CC license?
The cost for a single license is $150 per year or $75 after January 1st of the upcoming year.
I have my own Creative Cloud subscription. Can I terminate that subscription without penalty?
Yes. MSU has an enterprise term license agreement (“ETLA”) with Adobe. Individual Creative Cloud subscribers can terminate their contracts and purchase the MSU license without being charged a termination fee.
Per Adobe’s standard terms, individuals are only eligible for a full refund if cancellation is within fourteen days of purchase. Note: Individual CC customers billed on a monthly plan who are switching to MSU's ETLA contract are eligible for a waived early termination fee (normally 50 percent of the remaining contract value). In order to waive this fee, users will need to contact Adobe customer support via chat or phone. Inform the support agent that you are a student or employee at Mississippi State University, and have purchased an Adobe Creative Cloud license through MSU's ETLA contract.
What are the system requirements to use Adobe Creative Cloud?
System requirements varies between applications in the Creative Cloud. A complete list of system requirements by product can be found on the Adobe site.
Can I use Adobe Creative Cloud on my mobile device?
Yes, our agreement does include Adobe mobile apps like Comp, Draw, and Sketch. They are available on iOS via the App Store and on Android via Google Play.
Can I store sensitive information in the Adobe Cloud?
No, by installing Adobe Creative Cloud applications, you agree you will not store any sensitive data on Adobe online storage.
Do I need an active internet connection to use Adobe Creative Cloud?
No. You run the software from your local computer. Computers and mobile devices must connect to Adobe servers for initial activation and installation, and then at least once every 99 days.
If you are planning to be offline for a while, sign in before you go offline. This will extend your access for 99 days.
Do I have to store my files in the Adobe Cloud?
No. You can store your files in any location you choose.
What happens if I graduate or leave the university?
Your MSU subscription to Creative Cloud is tied to your enrollment or employment at Mississippi State University. If you leave, or graduate, your access to Creative Cloud will be removed 30 days after your affiliation changes.
You will need to purchase your own account if you want to continue using the software.
For continued access to Spark content, you can invite your new account to collaborate on the project from your old account.
How do I maintain access to my files stored in the Adobe Cloud after I leave?
Graduating Students: Adobe has created a process for you to migrate your content to a free account so that you can keep all of your work. If you want to continue creating new content, you will need to maintain a personal subscription, but you can retain access to the work you have already created by visiting https://graduation.adobe.com.
Faculty & Staff: After purchasing a personal account (click the "Individual" tab for purchasing options), follow this step-by-step guide to use Creative Cloud to migrate, or transfer, assets.
Can I change the language of my Creative Cloud software
Adobe Training
Mississippi State students, faculty and staff have several avenues in which to receive training on Adobe products and services. Adobe has many great online tutorials for the various Creative Cloud products. The University also offers free access via the Library which has many specific Creative Cloud product lessons.