Microsoft Office 365 for the iOS Mail Client

ITS recommends the Microsoft Outlook app for iOS devices.

The iOS Mail App requires iOS 11 or higher to connect to Office 365.


1. Open Settings and tap Accounts & Passwords. (Depending on your iOS version you will see either Accounts & Passwords or Passwords & Accounts)
System Preferences Icon

Window displaying Settings with Passwords & Accounts highlighted

2. Tap on Add Account.

Window for adding email accounts add account highlighted

3. Tap Exchange.

Window displaying Add Account with Exchange highlighted

4.  Enter your email address. The description is a friendly identifier of the email account. Tap Next.

Window displaying Exchange setup with field for and tap Next
5. Tap Sign In.
Sign in window tap Sign in
Note: If the information is correct but the account will not verify, try entering all zeroes for the password, sign in, and after it fails use the correct password. This is due to the way iPhones store passwords.
6. Enter your NetPassword, and tap Sign In.
Window displaying enter netpassword and tap sign in
7.  Authenticate to Duo.
8. On the Permissions Requested screen, tap Accept.
window displaying Permissions requested tap accept
9.  Tap Next.
Window displaying the account click next
10. Verify the settings that you prefer are enabled.  Tap Save when completed.