Search18 Results

Lookup Category Clear Category
Services or Offerings?
Report an issue with Classroom Technology Equipment
  1. Services
  2. Instructional Technology
  3. Classroom Technology
Report an issue with Classroom Technology Equipment in an ITS-supported classroom.
IT Request (CVM)
  1. Services
  2. College of Veterinary Medicine (CVM)
  3. IT (CVM)
IT Support for CVM
Request Secure Remote Access account (Bomgar)
  1. Services
  2. NetID, Accounts, & Access Management
Request to have a Bomgar account created for secure remote connection to support users or access endpoints.
Request evaluation/repair for a hardware issue
  1. Services
  2. Computer & Printer Services
  3. Mac/Apple Hardware Support
MSU has a certified Apple Hardware Support Center. Evaluation/repair for a hardware issue with an Apple computer (Macbook, iMac, etc.) can be requested by Staff, Faculty, and Students.
Request upgrade of existing system hardware
  1. Services
  2. Computer & Printer Services
  3. Mac/Apple Hardware Support
MSU has a certified Apple Hardware Support Center. Request for a hardware upgrade for an Apple system can be made by students, faculty, and staff. Existing Mac system hardware includes, but is not limited to, RAM(memory), hard drive or solid state drive, monitor, graphics card, and network card.
Turning Technologies
  1. Services
  2. Instructional Technology
  3. Turning Technologies
Turning Technologies software for Faculty and Staff.
Request to have your Ethernet wall port enabled after quarantine
  1. Services
  2. Information Security
  3. Network Quarantine
Report an issue with printing
  1. Services
  2. Computer & Printer Services
  3. Printing Support
Report an issue with printing to an MSU-inventoried printer
Report an issue with printing in a computer lab
  1. Services
  2. Instructional Technology
  3. Computer Labs
Report an issue with printing in a computer lab
Other Third Party Software Systems
  1. Services
  2. Administrative Applications
Services related to Departmental Purchased Systems not listed Individually
Request a custom workshop
  1. Services
  2. Training & Workshops
Request to have a custom workshop created
Register for ITS Training/Workshops
  1. Services
  2. Training & Workshops
Training/workshop topics include Banner, eForms, Webex, Web Accessibility, Canvas, Classroom Technology, etc.
Report another issue with a lab computer
  1. Services
  2. Instructional Technology
  3. Computer Labs
Use this service to report any issues you experience on a lab computer that do not fall under the other, specific services in this category.
Request website maintenance
  1. Services
  2. Web Services
  3. Departmental Website
  4. Website Maintenance
Request website maintenance available to ITS web clients.
Umbrella Roaming Client
  1. Services
  2. Software
  3. Other Software
Cisco Umbrella Roaming Client for MSU inventoried systems.