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Services or Offerings?
Request to change the Billing Number associated with an LDS number, calling card, or conferencing account
  1. Services
  2. Telephone
Request to change the billing number currently used for a long distance number, calling card, or conferencing account. Note that an LDS number or Calling Card is only needed for use with the legacy telephone system
Request Departmental Main Billing Number Maintenance
  1. Services
  2. Administrative Applications
  3. ITS Billing
Request to create, change or terminate your Departmental Main Billing Number or change your Banner Account Number
Request to create/delete Departmental LDS number, travel calling card, or conferencing
  1. Services
  2. Telephone
Request to establish or delete a departmental long distance service, travel calling card, and conferencing request.Note that an LDS number or Calling Card is only needed for use with the legacy telephone system
Request to create/delete a Personal Long Distance Number (LDS)
  1. Services
  2. Telephone
Request to create or terminate a personal long distance service account.
Create/Modify Automated Attendant
  1. Services
  2. Telephone
Request to have an automated attendant created or modified for a phone number
Report an issue with a phone line
  1. Services
  2. Telephone
To report an issue with a phone line, such as buzzing on the line, call forwarding not working, caller ID not correct, receiving calls from wrong number, etc.
Request to forward VoIP phone remotely
  1. Services
  2. Telephone
Request to forward VoIP phone remotely to another number, request a change to current forwarding settings, or request to forward VoIP voicemail to an email address.
Report an issue with wired internet connectivity
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
Request assistance with your NetID or MSU ID#
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance with your NetID & MSU ID#
Housing IT Fix-It Ticket
  1. Services
  2. Housing & Residence Life
  3. Housing Fix-It Requests
Wireless, Ethernet, Telephone, Cable Television, and Access problems.
Request access to Genetec camera/system
  1. Services
  2. NetID, Accounts, & Access Management
Requests for this access must be made through the MSU Police Department. See full service for Contact information.
Report an issue with a data port
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
  4. Data Port
Request to Add, Remove, Change, or Disconnect a Phone Line
  1. Services
  2. Telephone
To get a quote and request phone maintenance.
HRL Printer/Copier Supply Request
  1. Services
  2. Housing & Residence Life
To request paper, toner, or misc. copier supplies.
Request assistance with your NetPassword
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance with your NetPassword.