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Services or Offerings?
Request website maintenance
  1. Services
  2. Web Services
  3. Departmental Website
  4. Website Maintenance
Request website maintenance available to ITS web clients.
Request Key Solutions system maintenance
  1. Services
  2. Administrative Applications
  3. Key Solutions (Research Compliance)
Request system maintenance be performed on Key Solutions application
Request maintenance be performed on a computer/device
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
Available for MSU-inventoried computers/devices only. Request for general or specific computer maintenance to be performed including Operating System upgrade and hardware evaluation/upgrade.
Request Virtual Server Maintenance
  1. Services
  2. File Storage & Servers
Request to create or delete a virtual server account or request an increase in disk space for a virtual server
CQCS - Report an issue / Request Data Maintenance
  1. Services
  2. Administrative Applications
  3. Services Related to CQCS Applications for DAFVM
Report an issue with a CQCS application or request ITS to run a process against the CQCS database
Request eForm Maintenance
  1. Services
  2. Administrative Applications
  3. eForms
Request for removal/deletion of an eForm, approval queue changes, status changes, or moving approval to a different individual
Request Departmental Main Billing Number Maintenance
  1. Services
  2. Administrative Applications
  3. ITS Billing
Request to create, change or terminate your Departmental Main Billing Number or change your Banner Account Number
Housing Maintenance Fix-It Ticket
  1. Services
  2. Housing & Residence Life
  3. Housing Fix-It Requests
Furniture and appliance problems.
Request Data Port Maintenance
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
  4. Data Port
To request an activation, deactivation, install, change, move, repair to a data port.
Fiber Optic Maintenance
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
  4. Fiber
To request Install/Change/Repair of a fiber optic line.
Request Banner maintenance or report ran by EIS
  1. Services
  2. Administrative Applications
  3. Banner
  4. Administrative Banner
Request EIS make data changes in Banner or run a report for your department.
Modify AiM Report / Software Maintenance
  1. Services
  2. Administrative Applications
  3. AiM
Request to modify an existing report or make changes to data in the AiM Database
Request to Add, Remove, Change, or Disconnect a Phone Line
  1. Services
  2. Telephone
To get a quote and request phone maintenance.
Banner Email List
  1. Services
  2. Administrative Applications
  3. Banner
Creating and Maintaining Banner Lists
Vendor Access Request
  1. Services
  2. Housing & Residence Life
  3. Residence Hall Access
Access request for Vendors