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Services or Offerings?
Report an issue with wired internet connectivity
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
Report an issue with wireless (WiFi) internet connectivity
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wireless Network Access
Report an issue with connecting to MSU wireless networks on campus. These networks include eduroam, msu3, and msuguest.
Request assistance with Cisco AnyConnect VPN
  1. Services
  2. Software
  3. Cisco AnyConnect VPN Client
Installation of or issues with the Cisco AnyConnect VPN Client (used to connect to the MSU Campus Network) and managing access to VPN groups. Using the VPN is required for working in some MSU systems from off-campus.
Request to add/remove a user or make a change to a departmental VPN
  1. Services
  2. Wireless, Network, & Internet Access
  3. Cisco AnyConnect VPN
Request user management or a configuration change for a departmental VPN
Microsoft Office for personally-owned computers
  1. Services
  2. Software
  3. Microsoft Office
Microsoft Office for personally-owned laptop or desktop computers
Request assistance with Canvas
  1. Services
  2. Instructional Technology
  3. Canvas
Assistance with using Canvas and reporting issues for students/instructors/TAs/designers.
Umbrella Roaming Client
  1. Services
  2. Software
  3. Other Software
Cisco Umbrella Roaming Client for MSU inventoried systems.