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Services or Offerings?
Request to have I: drive/J: drive space increased
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Request additional storage space on the I: drive/J: drive
Report an issue with the J: Drive
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Report an issue with connecting to, accessing, or using the J: Drive (COMMON directory)
Report an issue with the I: Drive
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Report an issue with connecting to, accessing, or using the I: Drive (HOME directory)
Report an issue with the Q: Drive
  1. Services
  2. File Storage & Servers
Q: Drive issues
Request access to the Q: Drive
  1. Services
  2. File Storage & Servers
Q: Drive access
Request to add/remove folder access for a user
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Request addition/removal of access for I: Drive, J: Drive, P: Drive, or other network drives
Report an issue with Web Accessible Storage (WAS)
  1. Services
  2. File Storage & Servers
  3. File Access and Sharing
Report an issue with Web access to MSU file storage (I: and J: drives)
Request to have a file/folder restored
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Request to have a deleted file or folder on a network drive restored
Request data be wiped from an MSU-inventoried computer
  1. Services
  2. Computer & Printer Services
Request to have the storage drive of an MSU-inventoried computer cleared of all data.
Request upgrade of existing system hardware
  1. Services
  2. Computer & Printer Services
  3. Mac/Apple Hardware Support
MSU has a certified Apple Hardware Support Center. Request for a hardware upgrade for an Apple system can be made by students, faculty, and staff. Existing Mac system hardware includes, but is not limited to, RAM(memory), hard drive or solid state drive, monitor, graphics card, and network card.
Request BitLocker computer encryption/decryption using MBAM
  1. Services
  2. Information Security
  3. Computer Encryption
Encryption software for Windows.
Request Apple computer encryption/decryption using FileVault
  1. Services
  2. Information Security
  3. Computer Encryption
Encryption/decryption solution for Apple computers.
Request a new computer/device to be set up
  1. Services
  2. Computer & Printer Services
  3. Computer & Device Support
Request to have a new computer/devices set up. This service is available for MSU-inventoried computers/devices only.