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Services or Offerings?
Report an issue with the J: Drive
  1. Services
  2. File Storage & Servers
  3. I:/J: Drive (User directories)
Report an issue with connecting to, accessing, or using the J: Drive (COMMON directory)
Autodesk
  1. Services
  2. Software
  3. Other Software
Autodesk is provided to student, faculty & staff via educational model for free via a web link on the ITS website. It can also be used on a departmental system for teaching and academic research for free. It is no longer provided for non-academic reasons at no charge.
Report an issue with wired internet connectivity
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
Request assistance with getting your devices set up on wireless (WiFi)
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wireless Network Access
Request help with setting up phones, tablets, gaming systems, TVs, and e-Readers on the MSU wireless network
Request assistance with a compromised account
  1. Services
  2. NetID, Accounts, & Access Management
  3. NetID & NetPassword
Request assistance if you receive notice or feel that your account is compromised.
Request Data Port Maintenance
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
  4. Data Port
To request an activation, deactivation, install, change, move, repair to a data port.
Report an issue with an ID Card
  1. Services
  2. NetID, Accounts, & Access Management
  3. ID Cards
ID Card Issues
Report an issue with a data port
  1. Services
  2. Wireless, Network, & Internet Access
  3. Wired Network Access
  4. Data Port
Request assistance with Two-Factor Authentication (Duo/Microsoft 2FA)
  1. Services
  2. Information Security
  3. Two-Factor Authentication (Duo/Microsoft 2FA)
Assistance with enrolling in two-factor authentication, adding new devices and reactivating current devices, locked two-factor accounts, and any other questions or issues with setting up and using two-factor authentication.