Webex Transcripts

Webex Allows You to Create and Download Transcripts of Meetings

• Create recording transcripts in meetings and webinars in Webex

• Get a post-meeting transcript by recording your meeting or webinar

• Webex App | Download a meeting transcript without recording the meeting (Tool coming soon.)

Frequently Asked Questions About Webex Transcripts

Question: Do I need to let people know that a meeting is being recorded?

Answer: Webex notifies participants when a recording is in session. See here for more information on recording a meeting or webinar.

Question: What is an AI meeting assistant?

Answer: AI meeting assistants can join meetings, access the transcript/chat/files, and provide items such as meeting summaries, action items, Q&A documents, etc. While these tools can make meetings more efficient, they also pose security and privacy risks by accessing meeting data. See here for more details on blocked 3rd party AI meeting assistants and those approved for use at Mississippi State University.

Question: Does Webex have an AI tool?

Answer: Webex has the Webex AI Assistant, but it is not fully functional at this time.

Question: How long does it take for a recording to get transcribed?

Answer: In most circumstances, a transcript appears within twice the duration of your meeting, webinar, or event that is being transcribed. However, in rare circumstances it may take up to 24 hours for a transcription to appear, either due to the size of the meeting, webinar, or event, or due to the temporary load on the transcription engine.

Question: How do I download the transcripts?

Answer: You can download the transcripts from your Webex site in Modern View.

Question: Why don’t I see my transcripts?

Answer: Transcripts might not be available for the following reasons:

• Your account has not been turned on for transcripts — If you do not see a transcript panel when you play your recordings, then you do not have the transcript service turned on. Contact your site administrator to get the transcription service turned on.

• You see an error in the transcript panel instead of the transcript — The system will not produce a transcript if the overall quality/accuracy of the transcript is anticipated to be poor. This may happen if the audio quality in the meeting was bad due to the following constraints:

  • Non-English words present in the audio
  • Strong accents
  • Noisy background
  • Poor acoustics