Submitting Technology Project Requests

This article provides an overview of requesting support from ITS for your technology needs.

Depending on the type of technology need, you will select one of four paths:

A. Project Request
B. Procurement Request with ITS Approval
C. Procurement Only Request with no ITS approval needed
D. Service Ticket

Use the table below as a guide for determining the correct path:

  Project (A) Procurement w/ITS approval (B) Procurement Only (C) Service Ticket (D)
Software Scope New software or major enhancements to existing software Any software N/A Fixes, minor enhancements or operational maintenance for existing software.
Infrastructure Scope Examples: Construction. Renovations. Classrooms. Server refresh. Network refreshes. HW > $5,000 HW < $5,001 Examples: Network drops. DNS changes. Telecom Adds/move/changes.
MSU Stakeholders 1+ MSU Departments 1 MSU Department 1 MSU Department 1 MSU Department
Risk Low to Very High Low Low Low
VP Governance Needed Not Needed Not needed Not Needed
Links:

Create Technology Project Request

Create Technology Procurement Request

Send Email to Procurement

Create ITS Ticket

 

Select the path best suited to your technology need:

 

Additional information on the Technology Project Request process is available in the following PDF:

MSU Submitting Technology Projects Requests.pdf

Details

Article ID: 1852
Created
Mon 11/15/21 1:44 PM
Modified
Tue 12/14/21 12:10 PM