Submitting Technology Project and Procurement Requests

This KB article provides an overview of requesting support from ITS for your technology needs.

Depending on the type of technology need, you will select one of four paths:

A. Project Request
B. Procurement Request with ITS Approval
C. Procurement Only Request with no ITS approval needed
D. Service Ticket

Use the table below as a guide for determining the correct path:

  Project (A) Procurement w/ITS approval (B) Procurement Only (C) Service Ticket (D)
Software Scope New software or major enhancements to existing software Software > $5,000 N/A Fixes, minor enhancements or operational maintenance for existing software.
Infrastructure Scope Examples: Construction. Renovations. Classrooms. Server refresh. Network refreshes. HW > $5,000 HW or SW < $5,001 Examples: Network drops. DNS changes. Telecom Adds/move/changes.
MSU Stakeholders 1+ MSU Departments 1 MSU Department 1 MSU Department 1 MSU Department
Risk Low to Very High Low Low Low
VP Governance Needed Not Needed Not needed Not Needed

Create Technology Project Request

Create Pre-Procurement IT Review Request

Send Email to Procurement

Create ITS Ticket


Select the path best suited to your technology need:


Additional information on the Technology Project Request process is available in the following PDF:

MSU Submitting Technology Projects Requests.pdf


Article ID: 1852
Mon 11/15/21 1:44 PM
Thu 3/16/23 3:22 PM

Related Services / Offerings (2)

Any work that has an ITS component and requires the use of ITS resources for 5 days (40 hours) or more is considered an IT project. All potential IT projects need to have a project request created and submitted to provide ITS with the information necessary to determine the initial size and complexity of the project.
ITS reviews all hardware, software, and technical systems over $5,000 prior to their purchase to ensure they comply with the technical and cybersecurity standards of Mississippi State University.