For users who are unable to access/use a smartphone or tablet device with Duo (2FA), ITS will provide a hardware token/fob instead. This small device (fits on a keychain) generates one-time use codes that allow users to authenticate with Duo. Use the Request a Two-Factor Authentication Token service to request a Duo token/fob to use for your account.
(Image of current Duo/2FA Token)
Using a Token/Fob for Duo
1. Go to an MSU system/service (Canvas, myState, Email, etc.), then log in with your NetID and NetPassword. The Duo Two-Factor Authentication window will display.
2. Select Token in the Device dropdown. To only be prompted to authenticate with Duo once a day in this browser, check the Remember me for 24 hours box. Click Enter a Passcode.
3. On the Duo Token/Fob press the button on the left side and a six digit number will display on the device. The vertical dots to the left of the number indicate how much time is left before this code expires. Each code can only be used once and your token will generate a new code once the timer runs out and you press the button again.
Note: The number/code in the image below is just an example. You will need to enter the number/code displayed on YOUR token.
4. Enter the number displayed on your token/fob into the field in the Duo window. Click Log In.
Note: The number/code in the image below is just an example. You will need to enter the number/code displayed on YOUR token.
5. The Duo window should display a message that says Success! Logging you in... then you should be redirected and logged in.