Custom Dialing Features

The university telephone system includes a number of custom dialing features to enhance your calling capabilities. The following describes the available features and gives instructions on how to use them.

 

When you are instructed to LINK, perform the following step based on the type of telephone you are using:

 

If you are using this type of set:

Do this in LINK:

Northern Telecom UNITY II

Depress the gray LINK key.

Northern Telecom Meridian Business

Depress the CALL TRANSFER key.

Nortel 8000 Series

Depress the FLASH key.

Panasonic & StarPlus Speakerphone

Depress the FLASH key.

Standard Telephone Set

Depress the switchbook in the cradle of your telephone set for approximately  one second.

 

ALL PHONES - These features are available on ALL telephones on the University Telephone System.

 

CALL TRANSFER - Allows you to hold and transfer both incoming and outgoing calls.

Advise the original party that you are going to transfer the call. LINK. You will hear special dial tone. Dial the third party’s number. (If the station is busy or does not answer, LINK twice to return to the original party.) When the third party answers, announce

the transfer. THE ORIGINAL PARTY IS ON “HOLD” AND CANNOT HEAR YOUR CONVERSATION. LINK to transfer the third party. Hang up.

3-WAY CONFERENCE - Allows you to add a third party to both outgoing and incoming calls.

Advise the original party that you are going to add a third party to the call. LINK. you will hear a special dial tone. Dial the third party’s number. (If the station is busy or does not answer, LINK twice to return to the original party.) When the third party answers, announce the conference. THE ORIGINAL PARTY IS ON “HOLD” AND CANNOT HEAR YOUR CONVERSATION. LINK to transfer to the third party. Remain on the line and continue your discussion with both parties.

LAST NUMBER REDIAL - Allows you to redial the last telephone number you called by dialing the redial code.

Dial ##. The system will redial the last telephone number stored in memory. NOTE: If you redial a long distance number, you will hear confirmation tones prompting you to enter your LDS Charge-A-Call number. Enter your Charge-A-Call number after the tones.

RING AGAIN (Campus Only) - Alerts you by ringing (or by a special signal on the Meridian Business Set) when a busy station becomes idle.

 

 

NOTE: On the Meridian Business Set, the RING AGAIN feature must be assigned to a programmable key. Use these alternate instructions to

access RING AGAIN from a Meridian

Business Set.

Unity II, Panasonic, StarPlus, and Standard Telephones:

TO ACTIVATE: When you dial a number and hear a busy signal, LINK. You will hear a special dial tone. Dial #6. You will hear confirmation tones. Hang up. When the busy station become idle, your telephone will alert you by ringing. When you lift your receiver, the system will automatically place a call to the idle station.

TO CANCEL: Dial #6. You will hear confirmation tones. Hang up.

 

Meridian Business Sets:

TO ACTIVATE: When you dial a number and hear a busy signal, press the RING AGAIN key. Hang up. When the busy station becomes idle, your telephone will alert you by a special signal. When you lift your receiver and press the RING AGAIN key, the system

will automatically place a call to the idle station.

TO CANCEL: Pres the RING AGAIN key. It is not necessary to lift the receiver.

SPEED CALLING (PERSONAL LIST) - Allows you access to a maximum of ten frequently called telephone numbers (local and long distance) by dialing an abbreviated code instead of the complete number.

TO PROGRAM OR CHANGE:

  1. Dial *72. You will hear a special dial tone.
  2. Dial the single-digit code (0-9) by which the telephone number is to be identified on your personal speed call list.
  3. Dial the telephone number to be stored: On-Campus - Last 5 digits. Off-Campus Local - 9 + 7 digits. Long Distance - 9 + 1 + Area Code + 7 digits.
  4. Complete programming by pressing #. You will hear confirmation tones. Hang up.

TO USE: Dial * + the single-digit code (0-9) which you assigned to the telephone number. (If the number you are calling is long distance, you will be prompted to input your LDS number.)

TO DELETE;

  1. Dial *72. You will hear special dial tone.
  2. Dial the sing-digit (0-9) by which the telephone number is identified on your personal speed call list.
  3. Dial #. You will hear confirmation tones. Hang up

 

Details

Article ID: 1189
Created
Fri 3/2/18 9:12 AM
Modified
Wed 9/12/18 3:39 PM