Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Service Desk
Sign In
Search
Home
Software
Services
Knowledge Base
More Applications
Service Catalog
NetID, Accounts, & Access Management
NetID & NetPassword
Request assistance with your NetPassword
Request assistance with your NetPassword
Show Help
For All Fields
Hide Help
For All Fields
Request assistance with your NetPassword.
Brief Ticket Description
A short description to explain the nature of a ticket.
Request assistance with your NetPassword
NetID or MSU ID number
What type of assistance do you need?
I need to have my NetPassword reset.
I have a different NetPassword/Account issue/question.
Date of Birth
Please choose a method for confirming your identity:
Approve a Duo Mobile push from your mobile device
Receive a phone call from ITS on the number listed in your MSU account
Please approve the Duo Push we send to your device after we receive your ticket.
Alternate email address at which you can be contacted (non-MSU email)
Provide an alternate email address at which ITS can contact you to request more information and to send confirmation and instructions to once your NetPassword has been reset or your issue has been resolved.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
Browse...
Source
Indicates from where a ticket originated, such as via email, phone, or web.
Web
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code