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Two-Factor Authentication: Logging in to MSU Services with the DUO Mobile app

Log in with your NetID and NetPassword and click Login.

The Duo two-factor authentication screen appears. The recommended authentication method is Send me a Push.  Note: The Remember me for 24 hours check box is a convenience feature.

Your mobile device will now indicate there is a Duo login request.

Tap the green bar with Request Waiting Tap to Respond.

Tap Approve to complete the authentication.  Please note: you should only approve login requests that you initiated and from the location displayed on your mobile device.

If you choose Enter a Passcode, at the bottom of the window a message appears Enter a passcode from Duo Mobile. Open the DUO mobile app on your device and tap the key icon. A number is generated. Enter that number into the field on your computer next to Log In, then click the Log In button. The authentication process is complete. 

The Passcode authentication method is appropriate where you encounter limited cell coverage for your mobile device.  Note: If you forget your mobile device, a Passcode can be generated by pointing your browser at

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Article ID: 1031
Mon 12/18/17 10:54 AM
Wed 10/31/18 11:34 AM

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12/18/2017 4:10:03 PM