Duo Two-Factor Authentication: Managing Devices

Tags duo two factor 2fa

Managing Devices in Duo

If you get a new mobile device (phone/tablet) or if you delete/have issues with the Duo Mobile app on your current device, you will need to set it up/reactivate it with your Duo account using the directions below:

 

1. Access the Duo Device Management portal (click an option below to expand instructions)

 

2. Add or activate a device (click an option below to expand instructions)

 

3. Activate the Duo Mobile app (click an option below to expand instructions)

 

You've now successfully activated your MSU Duo account on your device!


If you run into any issues adding your new device to Duo or reactivating a device, please contact the Service Desk at servicedesk@msstate.edu, 662-325-0631, or put in a ticket using the Request assistance with Two-Factor Authentication service.

 

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Details

Article ID: 1223
Created
Wed 3/7/18 9:42 AM
Modified
Thu 9/21/23 2:24 PM