VoIP FAQs

Changing your Personal Greeting

Dial your telephone number.  Wait for your personal greeting to begin, and then press the “*” key to be prompted for your passcode.Enter your passcode and then press '#.'

  • To listen to your voicemail press the number 1 and follow the prompts.
  • To change your busy greeting press the number 2. To record a greeting press 1 and follow the prompts.
  • To change your no answer greeting press the number 3. To record a greeting press 1 and follow the prompts.
  • To change your extended away greeting press the number 4. To record a greeting press 3 and follow the prompts.

 

 

Forwarding Calls

Note:  Forwarding your phone has to be done from your VoIP headset or by ITS.

You can forward an incoming call to a contact or forward all incoming calls to a contact.

To forward an incoming call:

1. On the Incoming Call screen, select Forward.

2. Enter your contact’s number and select Forward.

If you cannot come to campus please open a Service ticket for forwarding your phone number. We will need the phone number being forwarded and the phone number it is being forwarded to.

 

 

Details

Article ID: 1658
Created
Mon 3/16/20 9:30 AM
Modified
Thu 8/19/21 2:56 PM